Support
IPTV Customer Support 24/7
Installation, activation, troubleshooting and renewals: our team helps you on WhatsApp at any time.
Installation
We guide you to install the right app on your device.
Activation
Send your MAC address and device key, and we activate your line.
Troubleshooting
Buffering, missing channels or app errors: we find the cause with you.
Renewals
Plans do not renew automatically. Message us when you want to renew.
Quick Fixes Before You Contact Us
- Restart your TV or device and your router.
- Check your internet speed (15 Mbps for HD, 25 Mbps+ for 4K).
- Update the app and the TV software.
- Try another channel to see if the problem is general.
- Still not working? Send us a photo of the screen on WhatsApp.
Helpful guides
Helpful IPTV Guides
- TiviMate IPTV Setup: Complete Guide for Android TV and Firestick
- IBO Player Pro vs IBO Player: Key Differences Explained
- Internet Speed for IPTV: How Many Mbps Do You Really Need?
- IPTV Buffering Fix: 15 Proven Ways to Stop Freezing
- How to Choose an IPTV Provider: A 12-Point Checklist
- What Is IPTV and How Does It Work? A Clear Beginner’s Guide