TiviMate is one of the most popular IPTV players on Android TV, Google TV and the Amazon Fire TV Stick. Its clean, TV-guide style interface makes live TV feel like a premium cable box. This guide walks you through a complete TiviMate IPTV setup, explains the most useful TiviMate settings, and shows how to fix common problems.

What Is TiviMate?
TiviMate is an IPTV player designed for Android-based TV devices. Like every player, it does not include channels; it plays the content of your IPTV subscription. Its strengths are a fast channel guide (EPG), easy favourites, catch-up support on compatible channels and a layout built for the remote control. If you are new to IPTV, read What Is IPTV? first.
Which Devices Support TiviMate?
| Device | Supported | How to install |
|---|---|---|
| Android TV / Google TV | Yes | Google Play Store |
| Amazon Fire TV Stick | Yes | Downloader app (code 2578076, alternative 4738580) |
| Android TV boxes | Yes | Google Play or Downloader |
| Samsung / LG Smart TV | No | Use IBO Player Pro, SmartOne IPTV or HotPlayer |
| Apple devices | No | Use a compatible player such as IBO Player Pro |
How to Install TiviMate
On Android TV and Google TV
- Open the Google Play Store.
- Search for “TiviMate IPTV Player” and install it.
- Open the app.
On Fire TV Stick
- Install the Downloader app from the Amazon store.
- Enable “Apps from unknown sources” for Downloader in Settings → My Fire TV → Developer Options.
- Open Downloader and enter code 2578076 (alternative 4738580).
- Install the app and open it.
Full Fire TV instructions with screenshots are in our Firestick installation guide.
Activating Your Subscription in TiviMate
Once TiviMate is open, contact us on WhatsApp. We will tell you exactly what information to send from the app and set up your playlist so your channels, EPG and VOD load correctly. Remember that one subscription works on one registered device.
Installed TiviMate? Message us and we will set up your playlist in minutes.
Best TiviMate Settings
| Setting | Where | Recommended |
|---|---|---|
| EPG update | Settings → EPG | Update on app start, once a day |
| Buffer size | Settings → Playback | Medium or large if you see freezing |
| Video player | Settings → Playback | Default; try the alternative player if a channel fails |
| Favourites | Long-press OK on a channel | Add your most-watched channels |
| Parental control | Settings → Parental control | Set a PIN and hide adult groups |
| Auto-start | Settings → General | Enable if TiviMate is your main TV app |
Using the TV Guide
TiviMate’s guide shows several hours of programmes for every channel. Press the left button on your remote to open channel groups, use up and down to move, and press OK on a programme to see details. You can set reminders for matches and shows so you never miss them.
Troubleshooting TiviMate
- Channels do not load: check your internet, then restart the app. If it continues, contact us.
- EPG is empty: go to Settings → EPG and update manually. It can take a minute.
- Freezing: increase the buffer size, use a cable or 5 GHz Wi-Fi, and read our IPTV buffering fix.
- App slow on Fire TV: clear the cache and uninstall unused apps.
Your connection matters too: see internet speed for IPTV. And if you are comparing players, our article IBO Player Pro vs IBO Player explains two other popular options.
Need help with TiviMate settings? Our team answers 24/7 on WhatsApp.
TiviMate Interface Tour: Every Screen Explained
When you open TiviMate for the first time after activation, the app goes straight to live TV. This is one of its strengths: it behaves like a cable box rather than a phone app. Understanding the main screens will help you get comfortable in a few minutes.
The live TV screen
The current channel plays full screen. Press OK on the remote to show the channel banner with the programme title, start and end times and a progress bar. Press OK again, or the left button, to open the channel list without stopping playback. This “picture stays on” behaviour is why many people prefer TiviMate for sport: you can browse other matches while the current one keeps playing.
The channel list and groups
Channels are organised into groups, usually by country or genre. Pressing left from the channel list opens the group panel, where you can jump directly to “Sports”, “Kids”, “Arabic”, “India” or any other group in your playlist. You can hide groups you never use from the settings so the list stays short and fast.
The TV guide (EPG)
The guide is TiviMate’s signature feature. It shows a grid with channels on the left and time across the top, exactly like a traditional TV guide. Scroll right to see what is coming later today, or left to see programmes that already aired on channels that support catch-up. Pressing OK on a future programme lets you set a reminder; pressing OK on a past programme on a compatible channel lets you replay it.
The main menu
Press the back button on the live screen to open the main menu. From here you reach TV, Movies, Shows (series), Recordings (premium feature), Search and Settings. If you mainly use live TV, you will rarely need this menu after the first day.
Organising Your Channels Like a Pro
A long channel list can feel overwhelming at first, especially if your subscription includes channels from many countries. Spending ten minutes organising it will save you hours over the year.
- Create a Favourites group. Long-press OK on any channel and choose “Add to favourites”. Add the 15 to 30 channels you watch most.
- Move Favourites to the top. In Settings → Playlists → Manage groups, reorder groups so Favourites appears first.
- Hide what you never watch. In the same menu, hide entire groups such as countries or genres that nobody at home uses.
- Rename long group names if your version of the app allows it, so the list is easier to read on a small screen.
- Use channel numbers. Enable channel numbers in the interface settings and type a number on the remote to jump directly.
Families often create one favourites list for adults and keep the kids section separate. Combined with parental control, this makes the app easy for everyone in the house.
Advanced TiviMate Settings Explained
Most people never need to touch the advanced settings, but a few options can make a real difference on slower connections or older devices.
| Setting | What it does | When to change it |
|---|---|---|
| Buffer size | Stores a few seconds of video in advance | Increase if the picture freezes during busy evenings |
| Video player | Chooses the internal player engine | Try the alternative if one channel shows a black screen |
| Hardware / software decoder | Uses the device chip or the processor to decode video | Switch if you see green artefacts or stuttering |
| Auto frame rate | Matches the TV refresh rate to the content | Turn on for smoother football and motorsport |
| Audio passthrough | Sends original audio to your soundbar or receiver | Turn on if you use an external sound system |
| EPG update interval | How often the guide refreshes | Once a day is enough for most homes |
Change one setting at a time and test for a few minutes before changing another. That way, if something gets worse, you know exactly what to undo.
Not sure which setting to change? Send us a short video of the problem and we will tell you.
TiviMate on Fire TV Stick: Extra Tips
The Fire TV Stick is the most common device our customers use with TiviMate. Because it is small and has limited memory, a few habits keep it fast.
- Restart the stick once a week from Settings → My Fire TV → Restart.
- Uninstall apps you no longer use; storage that is almost full slows everything down.
- Turn off “Featured content” autoplay on the Fire TV home screen to reduce background activity.
- Use the HDMI extender supplied in the box to improve Wi-Fi reception and reduce heat.
- If you watch a lot of live sport, add an Ethernet adapter for a wired connection.
If you have a 4K TV, set the stick’s display resolution to Auto and enable “Match original frame rate” for the best picture on sport channels.
Free vs Premium TiviMate
TiviMate can be installed and used for free with basic features. The developer also offers a premium upgrade that unlocks extras such as recording, multiple playlists, favourites management and more customisation. This upgrade is sold by the app developer and is separate from your IPTV subscription and from any activation we handle.
| Feature | Free version | Premium upgrade |
|---|---|---|
| Live TV and guide | Yes | Yes |
| Favourites management | Limited | Full |
| Recording | No | Yes (with storage) |
| Multiple playlists | No | Yes |
| Catch-up from guide | Depends on channel | Depends on channel |
Many customers start with the free version and only upgrade if they want recordings or deeper customisation. Either way, your subscription content is the same.
TiviMate Compared With Other Players
TiviMate is excellent, but it is not the only good choice. If you also own a Samsung or LG TV, you cannot install TiviMate there, so you will need another player for that screen. Here is how it compares with the other apps we support.
| Player | Strongest point | Main limitation |
|---|---|---|
| TiviMate | Best live TV guide and channel browsing | Android-based devices only |
| IBO Player Pro | Modern design and great films/series view | Yearly activation needed |
| IBO Player | Simple classic layout | Fewer visual extras |
| SmartOne IPTV | Light on older Smart TVs | Basic interface |
| HotPlayer | Modern alternative on many TVs | Fewer guides online |
For a detailed comparison of the two IBO apps, read IBO Player Pro vs IBO Player.
Step-by-Step: Your First Evening With TiviMate
Here is a simple routine we suggest to new customers so they get the most from the app on day one.
- After activation, let the app load the full playlist and guide. This can take one or two minutes the first time.
- Open the group panel and browse the countries and genres available.
- Add your favourite channels to Favourites.
- Open the TV guide and set a reminder for a programme or match later tonight.
- Try a film or series episode from the Movies or Shows section.
- Test a sports channel for 15 minutes to check stability on your connection.
- If anything looks wrong, send us a photo on WhatsApp before changing many settings.
Common TiviMate Error Messages
| Message | Likely cause | What to do |
|---|---|---|
| “Playlist is empty” | Activation not finished or playlist not loaded | Restart the app; contact us if it continues |
| “Error loading EPG” | Guide temporarily unavailable | Update EPG manually later |
| Black screen with sound | Decoder issue | Switch hardware/software decoder |
| Constant buffering icon | Network or device overload | Cable connection, bigger buffer, restart device |
Most of these are solved in less than five minutes. For network-related problems, our buffering guide and internet speed guide go deeper.
Security and Privacy Tips
Only install TiviMate from the Google Play Store or through the Downloader code we provide. Modified versions found on random websites can contain unwanted software and are not supported. Keep your device updated, and never share your Amazon or Google account password with anyone, including us; we never need it.
Ready to try TiviMate with our service? Start with a free 24-hour trial.
Who Should Choose TiviMate?
TiviMate is the right choice if live television is the heart of how you watch. If your evenings are built around news, talk shows and football, the fast channel switching and the grid guide make a real difference. Households with several viewers also appreciate how quickly anyone can find a channel by group or number, without learning a complicated menu.
If, on the other hand, you mainly watch films and series and rarely switch channels, an app with a richer poster view, such as IBO Player Pro, may feel more natural. There is no wrong answer: your subscription works the same in every supported player, and you can change app later by sending us the new codes.
TiviMate for sport fans
Sport fans benefit from three TiviMate features in particular: reminders set from the guide, quick switching between matches that play at the same time, and the ability to keep the picture running while browsing. Combine this with a wired connection and the HD version of the channel during busy match nights, and you have one of the most reliable setups available. Our guide on internet speed for IPTV explains why a stable line matters more than a fast one.
TiviMate for families
For families, the combination of favourites, hidden groups and a parental PIN keeps the interface simple for children and grandparents alike. Set it up once, and everyone can use the remote without asking for help.
Frequently Asked Questions
Is TiviMate free?
TiviMate can be installed for free with basic features. Some advanced features need the developer’s premium upgrade.
Can I use TiviMate on a Samsung TV?
No. TiviMate runs on Android-based devices. On Samsung and LG, use IBO Player Pro, IBO Player, SmartOne IPTV or HotPlayer.
What is the Downloader code for the Fire TV Stick?
Use 2578076, or the alternative 4738580.
Why is my TiviMate guide empty?
Update the EPG manually in Settings → EPG and wait a moment.
Conclusion
TiviMate is an excellent choice for Android TV, Google TV and Fire TV Stick users who want a traditional TV guide experience. Install it, contact us to activate your subscription, adjust a few settings, and enjoy. Still choosing a service? Use our IPTV provider checklist.



